Order confirmed.
The order is recorded with its summary.
Packing.
The items are checked again and packed. The materials and the environmental instructions of the parcel are verified before it is handed to the carrier.
On its way.
When the parcel leaves with corriere assicurato, you get the tracking and the up-to-date times.
At your door.
The box arrives. Open it, check it, keep it or return it within 14 days.
Need help?
For a delivery or a return use the Contact form: the request stays tracked.
This is a translation for convenience. The Italian version is the binding one: shipping and returns in Italian.
how it arrives
Shipping & returns.
The cost depends on the destination and is shown before payment. A return can be opened within 14 days of delivery.
cost calculated
BEFORE
you pay.
The cost depends on the destination and is shown before payment. The tracking is given to you when the carrier makes it available.
to change your mind
14 days
to change your mind.
To start a return use the withdrawal form or send an explicit declaration. The direct cost of sending it back is yours, unless the flaw was not declared.
→ The withdrawal formfrom the order to your door
The road.
Five steps in order: none gets skipped.
where I ship
Zones.
The zones are the ones set in the panel: cost and times are shown at checkout, before you pay.
| Zone | Cost | Time | Notes |
|---|---|---|---|
| Italia | Calculated at checkout | Given before the order | mainland and islands |
| Resto Europa | Calculated at checkout | Given before the order | EU, United Kingdom, Switzerland, Norway |