Who sells
Rumba S.R.L., Via Bonanno Pisano 50, 56126 Pisa (PI). P.IVA e C.F. 02560150506 (VAT number and tax code). REA PI-270603 (company register administrative index). Capitale sociale € 2.500,00 i.v. (share capital, fully paid up).
What we sell
Hand-picked vintage and second-hand items. Every item is unique; condition and flaws are declared on the card.
Prices
VAT included where due. The shipping cost depends on the destination and is shown before payment.
Payments
Credit or debit card through Nexi. Card details are entered on Nexi and do not pass through the site. Any further method applies only if it is shown at checkout before the order.
Shipping
Times are given before the order. When the parcel leaves with corriere assicurato, you get the tracking.
Video call deposit
The deposit payment feature for “Your stall” is being prepared. The financial terms will be shown before the payment is made available.
Right of withdrawal
14 days from receipt of the items. The direct cost of sending them back is yours, unless the flaw had not been declared — in that case we pay. Model form and step-by-step procedure: “Right of withdrawal” page (link in the footer, Help section).
Guarantee
The legal guarantee of conformity applies to second-hand items too and as a rule lasts two years from delivery, taking into account previous use and the flaws that were declared. A shorter period applies only if it is expressly agreed with the consumer before the purchase, and it cannot be less than one year. The right of withdrawal is distinct from the guarantee.
Jurisdiction
For disputes, the court of the place where the consumer resides or is domiciled has jurisdiction (foro del consumatore, the consumer’s court). Alternatively you can turn to an accredited ADR body for conciliation/mediation, to settle without going to court.
Write to me at info@ortolanodelvintage.com
