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This is a translation for convenience. The Italian version is the binding one: terms and conditions in Italian.

terms.txt

Terms and conditions.The rules of the harvest, in plain words.

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Who sells

Rumba S.R.L., Via Bonanno Pisano 50, 56126 Pisa (PI). P.IVA e C.F. 02560150506 (VAT number and tax code). REA PI-270603 (company register administrative index). Capitale sociale € 2.500,00 i.v. (share capital, fully paid up).

need a clarification?

Write to me at info@ortolanodelvintage.com

legal-guarantee.png

For my items the legal guarantee lasts two years from delivery. The full rules are in the Terms, under Guarantee.

European Union harmonised notice on the legal guarantee: minimum two-year legal guarantee; for second-hand goods a shorter period may apply, not less than one year; what to do if goods are not conforming.
Read the text of the notice

Legal guarantee

Minimum two-year legal guarantee protection for goods sold in the European Union.

Some countries have a longer legal guarantee period. For second-hand goods, a shorter period may apply, but not less than one year.

For more information on your rights in a specific country, scan the QR code below or ask the seller.

europa.eu/youreurope/guarantees

Consumers can claim their rights under the legal guarantee of conformity, for example if goods:

  • do not match the description;
  • do not function as intended.

Sellers are liable for any lack of conformity which existed when the goods were delivered, and which becomes apparent within the legal guarantee period. Sellers in such a situation are required to offer:

  • free repair or free replacement;
  • in some cases, a price reduction or full reimbursement.

What to do if you receive non-conforming goods:

  1. Contact the seller as soon as possible to report the issue;
  2. Provide proof of purchase, such as a receipt, invoice, or bank statement.

Sellers and producers may also offer commercial guarantees, which apply independently from the legal guarantee. For example, you may see this GARAN label representing a commercial guarantee of durability offered by the producer at no additional cost and covering the entire good.